Get your head in the cloud.



2210 W. Cabana Ave. Mesa, Arizona 85202, United States (480)270-4768







Programmer with 18 years of experience in IT. Strong troubleshooting and technical expertise with proven abilities in leadership and project management skills.







University of Phoenix

Bachelor of Science in Information Technology with a concentration in Software Engineering, GPA: 3.93

September 2008 - March 2010





Long Beach City College

in Electronics Technology

Long Beach, California

September 1994 - June 1996






Relevant Experience



24-7 Intouch


Mesa, Arizona

April 2019 - Present



Duties and client are confidential.



Dept of Corrections

Floor Porter

Florence, Arizona

July 2016 - March 2019



 Duties are non-relevant



ACI Bakery

Quality Control Lead

Florence, Arizona

March 2013 - July 2016



Software Development in VBA and C#; Floor Lead

■        Designed, implemented, and maintained scheduling, ordering, productivity, and warehouse software in C# Windows applications and VBA Excel applications.

■        Lead the crew on the floor in daily tasks.  

■        Fill in at each station as needed.



Knight Transportation

Software Developer

Phoenix, Arizona

May 2007 - July 2012



Develop software in C#, jQuery, and ASP using Visual Studio 2010 and Microsoft Team Foundation Server.  Backup support for System Administration and Network Administration.

■        Designed, developed, and implemented custom management agents for Microsoft Forefront Identity Manager.

■        Designed, developed and deployed SharePoint web parts for password self-service, Cisco phone management and other systems accessed from SharePoint.

■        Designed, developed, and deployed in-house application to manage Cisco CTIOS and CAD agent end user experience.

■        Trained Sys admin replacements on the VMware cluster, Storage, and other institutional knowledge.

■        Lots of other in-house applications, administration, design, deployment and maintenance of several systems.

■        Great interpersonal skills



Long Beach Unified School District

Network Support Specialist

Long Beach, California

September 1996 - June 2007



Design, install, configure and support networking equipment and computer networking, communications, network operating systems and related software; identify and resolve problems in networking systems including protocols, hardware and software.

■        Implemented the District's secure portal ensuring productivity outside of the district's networks.  Configured features such as intranet access, access to home folder documents, RDC over SSL for LBUSD workstations and terminal services, and database access.

■        Knowledge of data communications theory and protocols, including Transmission Control Protocol/Internet Protocol and Internet Packet Exchange (TCP/IP and IPX).  Server operating systems, such as Novell NetWare, Microsoft Windows, Unix/Linux and Macintosh OS. Communications equipment operating systems, such as Cisco Internet Operating System (IOS).

■        Configured eDirectory for use with Apple's LDAP authentication.  LBUSD can now manage Windows and OS X workstations using accounts and configurations in a single directory.

■        Wrote and implemented web application/database to track employee vehicle mileage based on sites visited.

■        Implemented technologies such as SSL acceleration, eDirectory account import automation, and Sophos Anti-virus management console server.







Honorable discharge from the United States Navy, June 1988 – June 1992

■        Trained in Aviation Electronics and Electrician.

■        Aviation Electrician Petty Officer 2nd class

■        Naval Air Facility, El Centro, California






External links University of Phoenix 



 View Resume